FAQs

A bidet (pronounced “bih-DAY”) is a plumbing fixture designed to clean your rear. A bidet attachment is a modern bidet that connects to your existing toilet. It goes to work washing your lower region after you P or Poop, eliminating the need for toilet paper.

Some bidets attach to your toilet, either affixed to the side of the bowl or with a detachable hose. Other bidets are standalone fixtures that resemble a low sink.

Think about what matter the most to you considering your budget, self-care preferences, & bathroom habits.

Here’s a guide to help you find the best fit from marKey :

- marKey Essential : Budget-conscious but still want a reliable clean? The Essentials model covers all the basics, providing a dependable and eco-friendly solution that won’t break the bank.

- marKey Premium : Versatile usage with water pressure control. The Simple model delivers a refreshing cool water cleanse that’s both effective and easy to use. Ideal for those who value efficiency and simplicity.
- marKey Luxe : Indulge in an experience with premium features and unparalleled comfort. Perfect for those who enjoy a spa-like retreat every time they use the bathroom.
- marKey hot & cold : For those who appreciate adjustable options, the Comfort model lets you customize the water temperature for a soothing and warm cleanse, adding a touch of relaxation to your routine.

Think about what matters most to you in a bidet and choose the marKey model that best suits your style and needs. Enjoy the perfect clean, every time!

Disclaimer:
marKey. Bidets must be installed by a licensed plumber. This ensures installation complies with Australian standards and water supply connections are installed to avoid cross-contamination. We cannot provide plumbing advice for your specific situation.

Here are some tips:

• Shut off your water supply and flush your toilet.
• Remove your toilet seat and do a deep clean.
• Attach the bidet to your water supply and toilet using the connections supplied.
• If you have a bidet attachment, reinstall your toilet seat.

Quick DIY installation :
No plumbing, no electricity required.

Eco-concious :
Toilet paper manufacturing requires trees, as well as chemicals and lots of water and energy. Using a bidet eliminates the expenditure of those resources for TP.

Ultra thin design :
At 0.19 inches thick, this bidet is 60% thinner than traditional bidets, ensuring compatibility with most standard toilets for a sleek integration.

Multifunctional Comfort :
Features two modes—Rear wash with strong water pressure and a female wash with gentle pressure for versatile usage.

Strong Built :
Crafted from eco-friendly ABS material, equipped with durable brass T-shaped adapters and braided steel cold water hoses, optimizing durability and cost-effectiveness.

Bidets use the same clean water you brush your teeth with to wash your butt. Attachments and electric seats connect to your existing toilet/plumbing, while stand-alone bidets are installed beside your toilet. With the turn of a knob or press of a button, a fresh stream of water sprays your b-hole at the perfect angle. Instead of smearing or shedding TP, bidets wash away bacteria after you poop.

Bidets can arguably be considered more sanitary than traditional bottom-cleaning methods.

Quite simply, a bidet can provide a better hygiene experience compared to toilet paper. It starts with the basic fact that water can top a few squares of dry TP in removing trace amounts of fecal matter after you poop.

Wiping with toilet paper also poses a potential risk of getting fecal matter on your hands or nails: Proper Handwashing hygiene is necessary to avoid the spread of germs — and that’s especially true after wiping,” says Dr. Lee.

(On a side note, scrub your hands with soap and water for 30 seconds even if you use a bidet. It’s just proper bathroom hygiene. )

Bidets are perfect for achieving overall cleanliness both pre-and post-intercourse. Efficiency and convenience is everything in our world and having a simple tool that can provide a thorough washing is vital. While douching techniques can be incorporated with the bidet, it's mostly used for external cleansing - perfect for preparing for appropriate oral play in the anal region. Post-intercourse, the bidet is the perfect tool for deep cleansing and hygiene, and flushing a potential deposit if need be

1. They often get clogged in the plumbing systems, and wind up in rivers and streams, which becomes a major issue.

2. People tend to use wet wipes and then pull up their pants, so what happens is that the moisture sits there," says Dr. Goldstein. "The moisture just festers, and it causes a change in bacteria and leads to irritation.

3. You may be wondering: "Are wet wipes bad for you?" Well, kinda. Just like the skin on your face, your anus and its surrounding skin is covered in good and bad bacteria, which work together to keep your bum in tip-top condition. When there's an imbalance, you can wind up with irritation, rashes, or fungal or bacterial infections.

To study more, read -

By Evan Goldstein DO anal surgeon :
https://www.wellandgood.com/wet-wipes-for-toilet-paper/

We currently ship only to the U.S., Canada, and Australia. There is an additional shipping fee to send your marKey bidet outside of the Australia. Simply add your shipping address at checkout and it will calculate your shipping charge automatically. You may be charged additional import fees that marKey is not responsible for.

1. You have 30 days to decide if an item is right for you, if you would like to return the item please contact us within 30 days of delivery.

2. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, used, or altered in any way.

3. Items with non-returnable marks and free gifts/ lucky draws cannot be returned.

4. We do not accept returned items that have been sent back without proper returns requests.

5. We do not offer Freight To Collect (FTC) service for the packages returned to us.

6. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-marKey products .

Note: If the return is caused by the consumer, the consumer would be responsible for the shipping costs. However in case of goods received are damaged or incorrect and the consumer is not obliged to bear the shipping costs.

Orders are processed the same day and are usually are delivered within 2-10 business days based on the delivery address.

marKey provides an Lifetime replacement warranty on our entire bidet range!

Who Does This Bidet Warranty Cover?
This lifetime bidet warranty extends to the original purchaser of the bidet and does not apply to customers who bought their bidet for commercial purposes (e.g. in a hotel or shop) unless placed via Commercial Deal.

All warranties, including those implied, are valid only for the period in which the bidet is owned by the original purchaser of the bidet. 

What This Lifetime Bidet Warranty Covers

This Lifetime bidet warranty applies to defects due to faulty workmanship or materials, subject to the limitations of abnormal use.

This Lifetime Bidet Warranty does not apply to the following:

- Normal wear and tear.
- Comfort preference.
- Physical abuse or damage to the structure and / or covering material including, but not limited to, burns, cuts, tears, fluid damage or stains; provided that the defect is caused by such abuse or damage.
- Damage caused by commercial use, e.g. in a hotel or shop.
- Any bidet (whether or not manufactured by marKey) sold by resellers who are not authorized retailers.
- In the event of a defect, marKey's sole and exclusive liability and your only remedy under this Lifetime Bidet Warranty will be to provide a replaced bidet at marKey's option, provided that you meet “Your Responsibilities” below.

Your responsibility
In the event of a defect and to benefit from this limited bidet guarantee, you must provide marKey with proof of the original purchase date. Proof of a defect and any claims must be sent to the email address inquiries@markey.com. marKey will replace (if applicable) and send your bidet back to you.

Replaced bidets are covered by the same lifetime bidet warranty as the original bidet. If you receive a replaced bidet, the warranty period of the replaced bidet starts from the date of purchase of the original bidet.